ZELQUE respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.
Last Updated: September 2026
We collect information to provide a seamless and tailored luxury shopping experience. The types of personal information we collect include:
We use the collected information to fulfill your orders, process payments, arrange for shipping, and provide you with invoices. Additionally, we use this information to communicate with you regarding your order, screen for potential risk or fraud, and, when aligned with your preferences, provide exclusive brand updates and bespoke recommendations.
As an international brand, your information may be transferred to and processed in countries outside of your region, including where our servers or trusted partners (such as Shopify) are located. We ensure these transfers comply with applicable data protection laws.
We maintain your Order Information for our records unless and until you ask us to delete this information. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
We implement industry-standard security measures to protect your personal data during transmission and upon receipt. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is entirely secure.
Depending on your location, you may have the right to access, correct, update, or request the deletion of your personal information. If you wish to exercise these rights, please contact our concierge team. We will respond in accordance with applicable data protection laws.
Our website is not intended for individuals under the age of majority in their respective jurisdictions. We do not intentionally collect personal information from children.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review their respective privacy policies.
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date will reflect the most recent revisions.
For more information about our privacy practices, if you have questions, or if you would like to exercise your rights, please contact us by e-mail at concierge@zelque.com.